Customer Testimonials
Thank you to Jalen in the service dept for accommodating my request to fit me into the schedule for service on my vehicle within a timely manner. I was traveling and appreciated the friendly and professional response. He went thru the process verbally and answered my questions.
Kazhil Castro was extremely knowledgeable and friendly. He did everything he could to make sure I found the exact vehicle I wanted, and it wasn't even what I had in mind! 🙂
I noticed this placed was renewed nicely recently. Needed a software update recall, Jason was very helpful and super fast with the update.
I had my first ever auto loan purchase at the Henderson Hyundai and I couldn’t have chosen a better place. My sales rep Dominic was quick and efficient, was making sure I knew what I was getting and helped me find the exact car I was looking for. Overall, it took about an hour to find what I wanted, get all of the paperwork filled out and keys in hand to drive off into the sunset with my dream car.
I had great experience at Henderson Hyundai with Ari! I got exactly what I wanted for the price I expected. I highly recommend Henderson Hyundai and Ari.
We just purchased a new Hyundai Tucson Hybrid at Henderson Hyundai. Sultan Haidary was wonderful to work with. He was polite and professional. We were in a bit of a rush the day we went there and he worked around our timeline and answered all of our questions and was great to work with.
Henderson Hyundai is THE BEST! ALENA MACDONALD IS THE BEST! Professional, prompt, courteous, excellent customer service.
On August 19 2024 I scheduled an appointment for a recall for VCMS software update for my Ioniq 6 with service writer Ronnie Ryan. Ronnie indicated that there were 3 outstanding recalls that needed to be taken care of. 2 ICCU updates and the rear inner drive shaft replacement. After telling me what they were I said those had already been completed in March of this year. March 29th was that service date. At that time the service writer told me the recall for the inner drive shaft replacement would take 2 ½ days but it took 4 days in total. I got a call from a service ...
I just hope I am in the right Hyundai (Henderson)location/website. We bought the car in June. Apologize for not doing this review right away as it became pretty hectic. But I want to do this because our sales guy did an awesome job. We were not sure about getting it because of the down payment. It isn't that much but we didn't plan to lease a car so soon. It was more of a great deal because it was under promotion and it is the type of vehicle we want to have. We thought that it ...
Amazing experience! Made the car buying and financing process smooth and simple. Paige was an angel!
Had a great experience. Sale person was Paige Dipietro was very knowledgeable, helpful and friendly.
I was very pleased with the professionalism and courtesy of my service advisor Jason Beleno and the Hyundai service staff..
We have been Hyundai owners for years and always shop around for the best deal. We started our hunt at Henderson Hyundai where we were fortunate enough to meet Ali. Later we visited ABC, Centennial and the Hyundai on Sahara. We shopped Carvana, Carmax, Auto Trader and Truecar. Our salesman Ali at Henderson Hyundai is very knowledgeable and was able to bring us back to the dealership offering us the best price in and out of town! He provided valuable information while comparing different models and did a fantastic job of making sure we were happy. He was personable and ...
Awesome!!!- facilities gorgeous, clean, and pristine. All staff TOP NOTCH, polite and professional; what makes the Vegas valley stronger!!!
Good communication from Lou and Jason
I appreciate the great service I received to my car and from my service advisor Ronnie. Thank you!
Best car buying experience I have every had! Dominick and Karen made everything so simple. We did everything via text message and then I submitted my documents through a secure link. They made sure everything was ready for me when I came in the next day. I came in, test drove the car and signed my documents and all done with zero hassle. Everyone seemed to genuinely care about my experience. John in Finance was awesome as well. He secured me a great deal and warranty and was fun to talk to. Thank so much and I will never buy ...
Jaylen was fantastic! He took care of all my concerns. I will only take my car to Henderson Hyundai. Your service is top notch!!
We bought our car back in November of last year. Because we don't drive a lot, we have less than 4,000 miles on it, but wanted to get the oil changed because of an upcoming vacation. I also needed to get the tire pressure screen turned off because the tires were fine. Anyway, everyone was wonderful! I especially enjoyed talking with Louie because he seemed to really care about me and my car. Thanks everyone!
This being my 4th vehicle from Henderson Hyundai,, I love that all the staff are just so helpful and amazing, eshan really worked with us and helped us and I am so thankful him, we will most definitely be back for our 5th vehicle
Had a better experience than the last time. Everyone was great even though it was very busy. Good teamwork. 😀
Just got my Elantra N yesterday ‼️ big thanks to my salesperson it was ms.Paige. My brother told me that buying a car can takes all day but it was smooth and fast except on choosing the car i wanted. Buying my first car was great experience. It took me a couple cars till I choose the car that i bough. Every detail and info that i needed to know was answer and given. Big thanks 📣 to ms.paige and mr. John for awesome work and service . Keep the good work and the rest of the staff🔥
Ronnie always explains everything. I had to get an Uber back to pickup first time used Uber. He called during trip to be sure all ok. Also sales are great Dominic is the best.
⭐⭐⭐⭐⭐ I recently had an outstanding experience at Hyundai Henderson that I feel compelled to share. From the moment we walked in, the service was excellent, with top-notch communication throughout our visit. A special shoutout to our service representative, Jalen, who took the time to listen to our concerns and truly understand our needs. It was impressive how long he kept the car to accurately diagnose the problem, ensuring that nothing was overlooked. His attention to detail and commitment to fixing the issue made all the difference. Today, we picked up our car after the repairs, and we are absolutely thrilled ...
Josh is definitely a great service advisor! Always so attentive to my issues and helps Find a solution. The only hyundai I go to in Las Vegas
As a 30-year veteran of the automotive industry, having held various roles in dealerships, I recently found myself in need of replacing my older vehicle. Over the past two weeks, I discovered three unique cars that caught my attention. Unfortunately, the first two were at dealerships with non-negotiable pricing, both listed well above market value. However, my search came to an end today when I found a near-flawless 2013 Honda Accord with only 37,000 miles at Henderson Hyundai. I contacted Dominick, who promptly sent me the necessary pictures, enabling me to make an informed decision to purchase. He worked diligently to earn ...
Abdul is the kindest, most laid back car sales man I’ve ever met! Thank you for your help Abdul! I love my pre-loved Subaru. EDIT: Larry Little is pretty cool too. Thank you for making things happen!
Serge made my car-buying experience seamless and enjoyable. He was exceptionally helpful, taking the time to understand my budget and delivering a deal that perfectly matched my expectations. The entire process was smooth and hassle-free, thanks to his expertise and dedication.
Jason and the crew in service were great! Thanks!
I so appreciated Jason’s professionalism. He is personable and professional, and made my routine maintenance time a pleasant experience. And the new customer lounge is great! Thank you!
I bought my 2019 kia optima here a month ago and I'm very happy with my purchase, the price was right and in good condition. Thank you Damian for providing excellent customer service and making this experience a pleasant one. I will be sure to keep your store in mind for my next vehicle purchase, I will also send anyone I know that's looking for a car your way!
Abdul Saboornoori is very helpful and knowledgeable. Very patient too.
When I called in the morning, I spoke to a gentleman named Sultan. He was very helpful and I told him I will come and see him at the dealership. I wasn’t going to buy a Hyundai. I was actually planning on getting genesis. When I got to the dealership, he walked me around the lot and was very good with explaining about all the features and the new models. I got a new SUV and I’m very happy with my purchase. Sultan is an exceptional sales person. And the managers at the dealership from sales manager to ...
My husband and I just purchased our 2024 Palisade from Henderson Hyundai. Our sales person Ali, was so great! He was kind, personable and so very helpful! We will definitely be coming back here for any future car needs.
From the minute I arrived I was greeted by the most pleasant gentleman at the Service Department. My service representative, Alena MacDonald, was also extremely helpful in processing my paperwork and made recommendations for my next appointment. I was also very pleased & impressed with the remodel of the waiting area. It's bright, spacious and comfortable. Made for a pleasant wait.
Damian Mills at Henderson Hyundai made this a smooth transparent transaction. He was honest and accommodating. I was prepared, knowing what I wanted and what I should pay. I negotiated with Damian by email and he met all of my terms. Damian took all the pain out of buying a new car - no grind, no pressure.
We went to Henderson Hyundai to check out a new car. Our Salesman was Mike Castello. He was very patient. He showed us a Tucson N-Line. It’s a hybrid. We really liked the vehicle. Mike explained all options for buying. We drove the Tucson home. If you want a great car buying experience go see Mike Castello at Henderson Hyundai.
Good experience, Sultan Haidary did a good job dealing with a busy afternoon. Construction and temporary buildings didn't seem to slow anything down.
Took my Tucson hybrid in for service yesterday and Jalen was my Service Advisor he was very detailed and informative and he arranged transportation to pick me up when the car was ready. Jalen is very knowledgeable and friendly, service is great , highly recommended Henderson Hyundai and Service Advisor Jalen to my friends
I bought a Hyundai Elantra 2024 2 weeks ago. I went with my mother thinking it'll be a fun experience to do together. My salesperson was Mike. Just a low pressure, nice guy. We shared laughs the whole time. Buying a car can be stressful for someone that does it every 8 years like me. Mike made it a fun experience and I love this car. The rest of the staff was very pleasant too!
My review is specifically tied to my interaction with sales, finance, and the Title Department. We, my wife and I, worked with Damian in sales to set an appointment, test drive, and work trade in and final price on the car. We found him to be knowledgeable, courteous, and very low key. We felt no anxiety, that can be common to buying a car, due to his professionalism. Next, we worked with John, in finance. He is a real car guy and walked us through every step of our payment, existing warranty, and extended warranties. Again, very low key and ...
Alena was fantastic. There was a mix up in scheduling (not her doing) when I arrived, and it turned out that my appointment never made it on the system. Alena to the rescue - she fit me in, and ordered an Uber for me to take me home while my car was being serviced. She was awesome. The other staff members I encountered on previous visits were also very good. I'm a happy customer. Thanks Alena!
Paige is an amazing sales person she's caring she's kind she's considerate she doesn't try to push a vehicle on you that you don't want. I highly recommend you go to her. She was a wonderful person.
Lou was amazing. Fast friendly efficient service. 10/10
You must talk to Arie Charles when buying from Henderson Hyundai. I didn't want a lot of fuss when buying a new car and thankfully I walked in and got Arie to assist me. He was so friendly and a pleasure to worth with. I'm actually writing this review 7 months after the vehicle purchase because he texted me recently to check on how i was enjoying the vehicle. He really made the process easy and simple and buying a new vehicle is a very stressful thing. Although, I didn't buy a Hyundai as I preferred another brand ...
Karen was a delight. I strongly suggest you ask for her when servicing your vehicle at Henderson Hyundai.
We love our new Hyundai Santa Fe! Henderson Hyundai was great, Damien is great to work with!
Service writer Jason Beleno was extremely attentive and knowledgeable and I would highly recommend his services. The facility is in the midst of a major remodel yet the staff and offices are functioning quite well from portable trailers. I was completely satisfied with the results of the mechanical items that were repaired or serviced. Even that long running Elantra brake system recalled was finally fixed. BTW, no one usually mentions the reception staff when you pull up to the service area, but the guys out there (and I'm sorry I didn't get a name) are really exceptional and ...
I want to thank Paige and Tony for making the purchase of our new car such a pleasant experience …. Especially all the help in explaining all the car’s special features and pairing our phones with the car. Very helpful and professional.
27years in a Hyundai. I have had nothing but normal ware and tare.The Henderson super store I bought 3 of my 4 Hyundais.I highly recommend this store they are honest no pressure sales people.Service department outstanding.The head manage Mike cares about A+ customer satisfaction.My only regret was not buying my 4th vehicle from Henderson Hyundai. ABC Hyundai dishonest any untruths for a sale.If you want a quality dealer go to Henderson Hyundai.Thank you Jean F
I've owned my Hyundai since 2022 and moved to Las Vegas in 2023. Since that time, I've been going to Henderson Hyundai for service. The last two times Ronnie Ryan has worked with me. Both times he has been personable and professional. The one thing I really appreciated was at my January check up he suggested making my next maintenance appointment which we did. The reason I appreciated it is because I had missed the window of my last maintenance and he wanted to make sure I didn't miss it again. I appreciated his attentiveness to me. Thanks for ...
Service team is bar none, from drop off to pick up, especially service advisor Ron was excellent.
Jason, my service advisor, was very friendly and helpful! My car was done within a couple of hours! Overall, it was a great experience!
Ali was very helpful and kind. He’s amazing! I’ve been to plenty of dealerships before. Out of all the the dealers I’ve dealt with I can really say he cares. He will make sure you are comfortable with the decision you make. I will definitely look for him again in the future when I or any of my friend and family need to purchase a vehicle. Thank you Ali!
Took my car in for recall services. Wonderful service and my service advisor, Jason, was professional and courteous. Arranged for Uber drop off and pick up. Even topped off my gas.
I WENT IN TO GET MY HYUNDAI SONATA SERVICED , & I JUST WANT 2 GIVE A SPECIAL SHOUT OUT TO ALENA MACDONALD IT WAS NICE CHANGE 2 FINALLY GET TOP QUALITY SERVICE !!SHE WAS THE BEST SERVICE ADVISOR ANYONE COULD ASK FOR!!& HER LOVE FOR PINK IN HER OFFICE WAS ADORABLE I NEVER SEEN A PINK KEYBOARD BEFORE♡I THINK SHE WENT ABOVE AND BEYOND IN CUSTOMER SERVICE 5 STARS BY FAR, ID OF GIVE 10 IF I COULD!!I DEF RECCOMEND HENDERSON HYUNDAI SUPERSTORE#541 ON BOULDER HWY I AM VERY SATTISFIED WITH HOW EVERYTHING WORKED OUT WITH MY VEHICLE,I WILL DEF ...
Just bought a used car there! Our sales rep Tony Saukas was awesome helping us out!
Sultan was very informative explained everything. Was very nice and knew the car well .Even set up our Bluetooth. Thank you for a great experience.
My Service Representative Karen Henderson greeted me outside of my car upon arrival. She escorted me to her desk to prepare my service itinerary. Upon completion she escorted me to the waiting room. My service was completed an hour ahead of time. Karen escorted me back to my clean serviced vehicle. Thank you Karen for your expertise, professionalism and making me feel safe and comfortable during the reconstruction of Henderson Hyundai.
Very positive experience at Henderson Hyundai! Started with the gentleman at the car drop off who always has a smile and a warm greeting. My service advisor was Joshua Youngblood. Great personality, very knowledgeable, professional, and more importantly makes you feel that you are a valued customer. All questions answered. Looking forward to my next appointment and seeing these two gentlemen again.
The service was prefect and Jalen Makaiwi was great on getting my car with service.
I just purchased a hyundai tucson hybrid. Tony my salesman was awesome. It was like buying a vehicle from a friend vs your typical pushy salesperson. Everyone was very friendly and professional. Thank you very much tony.
Randy and the rest of the staff were very helpful, professional, organized, funny and caring. I also enjoyed different types of coffee from the cute little Starbuck machine while I relaxed in the recliner. Thank you so much!
Randy who was my service advisor greeted me with a smile and he guided me with the work being done my car. Top notch service and second to none care for their customers. Definitely recommend Henderson Hyundai!
Josh Youngblood gave the best customer service.
Everything went like clockwork. Jalen’s professionalism should be exemplified. He was friendly and insured that the record keeping was accurately documented.
I had an excellent experience with Hyundai. This is true of when I purchased my Sonata as well as the excellent service I have received over the years.
Both Paige and Seth were very accommodating and easy to work with to purchase our new Tucson.
Had a wonderful experience with the team at Henderson Hyundai. They made my visit seamless, explaining every step of the process. I was welcomed by Damian who was friendly, knowledgeable and true to his word. Excellence from minute one to the wave when leaving the property with my new vehicle. Thank you Team Henderson Hyundai!
Great experience and awesome purchase. thank you Dominik!
We were pleased with our recent experience with the service department at Henderson Hyundai. Lou Pelekai took good care of us. He detailed the service we wanted and explained all discrepancies discovered. To top it all off the price was rignt.
Purchased a 2024 Tucson. Great process Everyone very friendly and professional. Dominic, my salesperson was great. The ongoing renovation construction was a hassle, but worth it in the end. Got more for my trade in, which had quite a bit of negative equity. No problem. Finance made everything work. overall a pleasant experience.
Jalen is the best! He hooked me up with an Uber before and after my car’s service.
The experience was great, my salesman Mr. Abdul Noori was attentive, answered all of our questions.
I just got home with my brand new Elantra feeling elated with not just my purchased, but also by buying experience. Paige, despite her newness to the industry, was an absolute professional. She was not pushy, only wanted the best for us and was incredibly patient with all our questions and our hangry child. She answered all our questions and then some. Koji, in financing, was completely unphased by the chaos of a toddler and went back and explained things further for us so we understood everything we were signing for. Thank you team for everything!
Great Service and very helpful with an Uber when it was going to take a little longer than expected. Thank you Jalen for all your help and hospitality!
Ronnie was really helpful!!
My new Service Agent Randy Vellasteros was really great. Very professional, listened, took time and I felt genuinely cared about my concerns. Excellent customer service. Thank You.
Jalen Makaiwi was awesome from start to finish. The type of care he provided was top notch. The other service consultants were funny and friendly also. I would recommend customers to use their service repair service anytime.
Henderson Hyundai gets 5+ stars I came in for service on my 2021 Hyundai and was welcomed by Sultan and walked out with a 2024 🙂 He didn't "bother" me while I was looking at cars .. Financing made it a quick and easy process which is just what I needed since my husband thought I was bringing my car in for service not bringing a new car home 🙂 Thanks Henderson Hyundai this is why I keep purchasing from your location not any other this is my 5th Hyundai.
Great experience with Ronnie, quick, efficient and very informative!
I brought my car in for a routine oil change. Ronnie was super helpful and informative. He even offered getting me a ride home while they worked on it.
Great dealership
Great customer service. Lou was very cooperative and helpful.
Best service experience !!
Came into the dealership today. The service dept was great. They greeted me on the service drive and did a thorough walk around with a tablet. Made me feel like they cared about my car even though the drive was full of cars. Thanks Henderson service dept.
Best customer service experience and rep
Service porters were very nice and helpful throughout all the construction going on
Great express service. Convenient and very friendly staff
Fast and friendly and very efficient
Friendly staff, great service. And a free car wash!
Fast quick oil change
Awesome service
Bennie is the best Customer Service representative that I have ever dealt with!!!
Great service dept! They are under construction and make that known when booking an appointment. They will Uber you home if needed
Phenomenal experience!! My husband and I leased a Kona and were so pleased with the ease of the transaction with our wonderful Sales Associate Sultan! This was our first experience with Henderson Hyundai and we will highly recommend them to friends and family. Scott our Finance Manager was also amazing! Don't be concerned by the dealership construction, because there are plenty of vehicles on the lot and staff to assist with your purchase. Thanks again Henderson Hyundai!!
Since 1017 I always get my car serviced at this dealership and this time I had a different service advisor name: Lou, he is very knowledgeable and he went above and beyond to help me. Thanks again Lou and see you when I return to this dealership.